Exceptional Care Center Doctor Melissa Launder

Exceptional Care Center

Your Life, Your Health, Exceptional Care

As the Chief Medical Officer and Family Physician at the Exceptional Care Center, I extend to you our warmest welcome.

Our mission is to create an exceptional Direct Primary Care practice that puts patients first and provides the best evidence-based medicine.

We are proud to be located in Trinity, Florida and we look forward to showing you and your loved ones exceptional care.

Melissa Launder, MD

Holiday Hours and Out of the Office Notice

Merry Christmas and happy New Year! We will be out of the office from Dec 24th to Jan 2nd. We will be available by phone but you will need to call our main line and leave a message (or contact us by the Spruce Health app). For urgent matters, please visit a local urgent care or emergency room during this time. 

Message For My Patients

You will receive this letter but I wanted to make it available for you online. Please click below to read about the exciting changes coming to the Exceptional Care Center!

What Is Direct Primary Care?

Click the button below to visit our new DPC page and learn why we are so excited to offer it to you!
For medical emergencies, please dial 911

Office Phone: (727) 232-9780

Office FAX: (727) 232-9748

Location: 1810 Wellness Lane, Trinity FL 34655

Office Hours
Effective Sep 1, 2018
Mon - Fri9:30am - 4:00pm
Sat - SunClosed

Exceptional Care Membership

Also called Direct Primary Care

We are proud to offer our Exceptional Care Membership (often called Direct Primary Care). We believe this is the future of family medicine and here’s why:

  • Your office visits with no Co-Pays or Deductibles!
  • No insurance plan to limit, exclude, or micro-manage your visit.
  • Direct cell-phone access to your doctor.
  • Free telemedicine visits (no doc-in-a-box at the pharmacy or grocery store).
  • Same day or next day in-office visits.
  • Most in-office testing included at no extra costs (or at significantly lower cost to self-pay).
  • Incredibly low cost laboratory and radiology testing.

Plan Pricing (Updated 09/01/2018)

  • Children/Teens 2-17 years old: $40/mo
  • Adults 18-39 years old: $50/mo
  • Adults 40+ years old: $60/mo

Family Plans

  • Single Adult with up to two children, living at home, up to age 26: $100/mo
  • Two Adults with up to two children, living at home, up to age 26: $150/mo
  • Additional children: $25/mo

Special Cases

  • Students living out of the area with at least one parent as a member: $10/mo


Insurances We Accept

Subject to change

Important Update (Oct 4, 2018): Patients will receive a letter from Dr. Launder regarding changes coming to the practice with regards to Insurance effective Dec 21, 2018. 

There are two ways to see us currently if you have insurance: In-Network or Out-of-Network

We are currently In-Network with:

  • Medicare (Part B)
  • Tricare (Standard and Prime)
  • AvMed
  • Blue Cross / Blue Shield (except MDCR HMO and My Blue Network)
  • ChampVA
  • Cigna
  • United Health Care

If we are not In-Network with your plan, you may still be able to see us. Please check with your insurance company regarding Out-of-Network benefits.

If your plan supports Out-of-Network benefits, we can see you and your insurance will still cover the services (your co-pays and deductibles might be slightly higher).